Cru Help – help@cru.org

Okta Help

Similar to The Key/Relay, Okta is a same-sign-on system for an increasing number of Cru ministry-related systems and websites.

Google Help

Google Mail, Google Hangouts, Google Meet, Google Drive, Docs, Sheets, Slides, etc.

MPDX is a tool to help you accelerate the process of connecting with people as you build and maintain your team of financial ministry partners. This tool is available to any missionary, free of charge.

NetSuite Self-Help

NetSuite software is an online service that enables companies to manage all key business processes in a single system.

MissionHub Help

As your ministry grows, you need help keeping track of and organizing information, so you don’t miss a beat. With MissionHub, you can easily stay connected to the people within your ministry, by efficiently keeping track of the important details that help you serve them well.

The Key/Relay Help

The Key (aka Relay) is a same-sign-on system for a large number of Cru ministry-related systems and websites.

Digital Academy Help

The /DigitalAcademy is an online portal where people get equipped with the knowledge, skills and empowerment needed to become effective digital strategists.

Position Focus Help

We are committed to creating a culture in Cru where staff are known, their work matters, and results are measured. Towards that end, the Position Focus tool is designed to promote an ongoing conversation with three important milestones to help staff develop the character and competence they need for fruitfulness in the mission.

Other Help

Request Additional NetSuite Help

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Request Access to Lake Hart Systems

Full name:*
Email address:*
Phone Number:*
Ministry and Location:*
My Supervisor's Name:*
My Supervisor's Email Address:*
My Supervisor's Phone Number:
My request is for:*
- For Myself
- For Someone Else
I need to:*
- Obtain Access
- Change Access
Give me the same access as this coworker:
For this application(s): (Select all that apply)
- Connect & Care (Siebel)
- PeopleSoft HR
- VPN (Virtual Private Network)
- Lake Hart Desktop Phone
For PeopleSoft Financial Access, complete this form instead.
The type of PSFIN needed:*
- Inquire
- Data Entry
- Run Queries
- Download reports via the web
- Run my own via nVision (training is required)
The type of PSHR access needed:
- Personal records
- Payroll
- Query Rights
Remove my access to:
- Personal records
- Payroll
- Query Rights
I need this custom page information:
- Online ACOS access
- MPD Coach access
I need Recruiting Information access to:
- Interviewer access
- Recruiter access
- N/A
I need this level of Job Information access:
- Basic
- Advanced
- N/A
I need this level of Personal Information access:
- Basic
- Advanced
- N/A
I need this level of Update Rights:
- Read Only
- Read & Update
Affected Accounts:
- Supported staff members
- Hourly/Salaried staff members
I need this level of Query Rights:
- Run only
- Run and Write
- N/A
This is the type of access I need and what I would like to be able to do:
I need this type of Staff account inquiry:
- Personal staff account
- Department wide
I need this Department: (Campus Region)
I need the Staff Account Analysis report?
- Yes
Need Staff Account Analysis for this group:
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The Help Desk is available by phone at +1 407 826 2948 Monday thru Friday, 13:00 – 22:00 UTC, but you can also send us a note at any time using the form below.

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